AAA
Now
!
Officers
Chairman of the Board
First Vice Chairman
Second Vice Chairman
Interim President
Exec. Vice President/CFO-Treasurer
board of trustees
Terry J. Awls
Richard R. Faist
Kathleen M. Krueger
Susan E. Morgan
Thomas G. Parseghian
senior management
CFO/Exec. VP, Finance
& Administration
Exec. VP, Member Services
& Travel Agency
VP, Marketing and Public Affairs
VP, Insurance and Financial Services
VP, IT and Network Security
VP, HR and Employee Relations
publishing
Editor-in-Chief
Senior Editorial Director
Creative Director
Director of Production
Regional Director
Regional Editor
Travel Now Associate Editor
Regional Advertising Sales
MI (586) 416-4195
OH (402) 592-5000
IN (312) 755-1133
National Advertising Sales
(402) 384-4702
Thomas G. Parseghian
David A. Snavely
Kathleen M. Krueger
Edgar V. Avila
Richard Kirsch
Lois M. Rosenberry
Gary L. Smith
David A. Snavely
Thomas I. Webb, Jr.
Richard Kirsch, CPA
Susan McCloskey, CTC
April Cochran
Frank DiGennaro, CIC, SCLA
Julie Stepp
Karen Ward
Dorothy Crouch
Judie Karhan
Phyllis Willuv
Angela Ilich
April Cochran
Brittinee Huntley
Jolene Morgenstern
2
may/june 2013
TM
Vol. 34; No. 8
AAA does not endorse any product or service advertised in this publication other than AAA club services and
products.The publisher of AAA Now! does not endorse or make any representations or warranties concerning any
service or product advertised in this publication.The publisher is not liable to any advertiser or ready for any errors
or omissions in advertising or editorial copy appearing in this publication, provided, however, that the publisher
will print a correction in the next issue of AAA Now! published after the publisher has been notified of an error or
omission. Prices and dates subject to change without notice. Reproduction of copyrighted contents in whole or in
part is prohibited without prior written permission. © 2013
AAA NOW!
(ISSN 1097-8046; USPS 539-310) is published bimonthly byAAA Northwest Ohio.Publication office:7150
CentralAve.,ToledoOH43617.PeriodicalspostagepaidatToledo,OHandatadditionalmailingoffices.Subscription$1.50
per year to master members,paid through dues,nonmembers $1 per copy.
POSTMASTER
,send address corrections to
AAA NOW! AAA Northwest Ohio 7150CentralAve.,Toledo,OH 43617.
in this issue
Pg 2
....................... Robert A. Walters Memorial
Pg 3
....................... AAATidbits
Pg 4
....................... And the Winner is...
Pg 5
....................... AAA Days at Cedar Point
Pgs 6/7
................ Automotive Services
Pgs 8/9
................ Great Getaways
Pgs 11
.................. Travel Now
Pgs 12/13
........... Group Vacations
Pg 14
.................... St. Thomas
Pgs 16/17
........... Motorcycle Touring
Pg 19
.................... Longitudes and Latitudes
Pgs 20/21
........... Insurance & Financial Services
Pg 22
.................... Member Services
Pg 23
.................... Show Your Card & Save®
Pg 24
.................... AAA in Your Community
In Memory of
Robert A. Walters
W
e are saddened to announce to our
AAA membership the death of Robert A.
Walters, President and CEO, who passed away
on March 29, after a long battle with what he
called his “pesky” disease.
Bob joined AAA Northwest Ohio as the President
and CEO in January of 2010. While he was new to
the organization, he was no stranger to northwest
Ohio. Bob grew up, and was very well known, in
Sylvania with his parents, sister and most notably,
his two brothers, which as a group were fondly
referred to as the “Walters Boys.” He attended
Sylvania High School, where he met and would
later marry his high school sweetheart Debbie.
Bob and Debbie later welcomed two beautiful
children, Amanda and Craig.
With some collaboration with his family, Bob
dabbled in a lot of interests and businesses before
spending most of his career as a banker in the
Toledo area. After his involvement with the sale of
a local bank to a larger regional bank, Bob worked
as a sales executive at a local independent
insurance agency. There he was also instrumental
in the strategy and was given responsibility for all
sales management functions.
In a rather unusual fashion, but completely fitting
for Bob, he began his first day at AAA riding along
in one of our tow trucks helping to serve you, our
members. He always believed that customer service
was crucial and wanted to experience firsthand the
situations in which our employees and members
were involved. Customer service was just one of
Bob’s passions and strengths. He believed that
employee education and growth, team building
and leadership development were very important
components of a healthy organization. He brought
forth new ideas in these areas for our Club and
helped us grow in areas like Student Membership,
the remodeling of two of our Branch Offices, our
new AAA.com website, offering a AAA branded
insurance product, the introduction of
AAA Now!
and many more.
Bob continued his employee and member focused
initiatives throughout his three years with our club
and if you visited our Main Office or any of our
locations, you may have found him wandering
through, just chit chatting with employees and
members. If you ever had the opportunity to meet
or work with Bob, you would have noticed his
energy and passion for AAA Northwest Ohio. AAA’s
history and reputation of providing excellent
customer service was a primary focus for Bob and is
the reason he chose to accept the position of
leading our organization.
Externally, Bob was involved in several local
charitable organizations and was especially
interested in working with young people.
Inevitably, there will be a void in our world without
Bob; it will always be a richer place because he was
once in it. Although Bob had a lot of passion for
things like work, volunteering and, of course, golf,
his true passion in life was for his family. Please join
us in offering his wife Debbie, children Amanda and
Craig and all of his family and friends our sincerest
condolences on his passing.
In sadness for his death, but with appreciation for
his life, we remember Bob Walters and his
joyfulness and love. We would like to acknowledge
Bob for all he has done for AAA Northwest Ohio.
Bob, we will all miss you as our leader, motivator
and friend.
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